About Rhino

Dallas's Most Trusted
Water Damage Restoration Experts

For over 15 years, Rhino Water Damage Restoration has helped Dallas homeowners and businesses recover from water, fire, flood, and mold damage — with integrity, speed, and expertise.

Our Story

Rhino Water Damage Restoration was founded with a simple but powerful principle: when Dallas homeowners and businesses face a disaster, they deserve a restoration partner who works for them — not for the insurance company.

Over 15 years ago, our founder Marcus Thompson watched too many families shortchanged by restoration companies that prioritized insurance relationships over client outcomes. He built Rhino differently — with full transparency, complete documentation, and a commitment to fighting for every dollar our clients deserve in their insurance claims.

Today, Rhino Water Damage Restoration serves the entire Greater Dallas area with a team of IICRC-certified technicians, state-of-the-art equipment, and a 60-minute emergency response guarantee available 24 hours a day, 365 days a year.

15+
Years in Dallas
15k+
Projects Completed
100%
Satisfaction
Rhino Water Damage Restoration Technician DallasWater damage restoration work Dallas TXRhino Water Damage Restoration fleet Dallas TX

Our Mission

"To deliver the fastest, most thorough water damage restoration in Dallas — working for our clients, not insurance companies — so every family and business we serve recovers fully and fairly."

— Marcus Thompson, Founder & CEO

IICRC Certifications

Our team holds the industry's highest certifications — the IICRC (Institute of Inspection, Cleaning and Restoration Certification) sets the standard for our industry.

Water Damage Restoration Technician (WRT)
Applied Structural Drying Technician (ASD)
Fire & Smoke Restoration Technician (FSRT)
Applied Microbial Remediation Technician (AMRT)
Commercial Drying Specialist (CDS)
Master Water Restorer (MWR)
Odor Control Technician (OCT)
Health & Safety Technician (HST)

Meet the Team

Marcus Thompson
Founder & CEO

Marcus Thompson

15+ years leading Dallas water damage restoration. Marcus founded Rhino with a mission to put homeowners and businesses first — not insurance companies.

Sarah Mitchell
Senior Manager

Sarah Mitchell

Sarah coordinates all project management and customer communication, ensuring every client receives prompt updates and exceptional service throughout.

James Rodriguez
Sr. Engineer

James Rodriguez

IICRC-certified with expertise in structural drying and mold remediation. James leads our most complex restoration projects across Dallas County.

Carlos Rivera
Sr. Engineer

Carlos Rivera

Carlos specializes in commercial restoration and advanced moisture detection, bringing technical excellence to every project he leads.

Ready to Work with Dallas's Best?

Get in touch 24/7. We're always ready to help.

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We're Ready for Your Flood Emergency
In Dallas TX & Surrounding Cities.

Rhino Water Damage Restoration fleet of service vehicles Dallas TX

Our fully-equipped fleet — staged across Dallas for 60-minute emergency response.

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